Panama Canal Authority

Custard Consulting LLC delivered a five-day classification workshop to the Panama Canal Authority Human Resources staff in Panama City, Panama.  This workshop, customized for the PCA, addressed classification and position management theories, practices, and policies, covering both General Schedule and Federal Wage System positions. The Panama Canal has retained use of a Title-5 human resources structure, requiring training and updates in the application of classification rules, regulations and applications.

US Bureau Prisons

Under a multi-year contract, designed and delivered three-day classification workshop to provide HR field specialists with improved knowledge base to advise prison management on classification and position management issues.  Workshop covered both GS and WG classification challenges.

US Citizenship and Immigration Services (USCIS)

Provided training and development services under multi-year contract.  Human Resources training included coursework to improve skills through the following workshops:


·         Introduction to Staffing and Placement

·         Job Analysis and Qualifications Determinations

·         Veterans Preference Determinations

·         Federal Pay Setting

·         Processing Personnel Actions

US Food & Drug Administration

Provided Title 5 classification and HRMS training.

Office of the Secretary of Defense (OSD)

Custard Consulting LLC has provided multiple workshops to OSD (AT&L) staff to assist in the development and creation of a competitive SES selection package. This workshop has been rated as “5-stars!” by participants.

US Recovery and Accountability Transparency Board

Custard Consulting was selected to provide several different services to the RATB, including workshops to assist RATB employees in the Federal job search process, creating a competitive Senior Executive Service (SES) application, and career management services.

US Department of Agriculture, Food Safety and Inspection Service

Custard Consulting LLC has become a trusted resource to FSIS in the development of application materials for the SES, ensuring selectee packages are appropriately developed to meet the review requirements of the USDA Executive Resources Board and the Office of Personnel Management’s Qualifications Review Board.

US Department of Agriculture, Natural Resource Conservation Service, Oregon Office

Custard Consulting LLC has provided a variety of management advisory, audit and classification services to the NRCS Oregon office, assisting the Deputy Conservationist and the HR staff in identifying solutions to various HR challenges.

US Department of Veterans Affairs

Custard Consulting LLC has provided multiple deliveries of human resources training courses for the VA, including the following:

·         Federal Pay Setting for GS, WG and Title 38

·         Qualifications Determinations

·         Staffing and Placement

·         Introduction to the Guide for Processing Personnel Actions

US Department of Transportation, Pipeline and Hazardous Materials Safety Administration (PHMSA)

Through a competitive selection process, Custard Consulting LLC provided training to the HR staff in the areas of Federal pay setting, position classification and position management.  Additional work was assigned under further competition as we were selected to provide classification and position management advisory services.

US Department of Transportation, John A. Volpe National Transportation Systems Center

Custard Consulting LLC has proudly served as the prime HR services provider to the US Department of Transportation, John A. Volpe National Transportation Systems Center, a unique research and development arm of the Research and Innovative Technology Administration (RITA). In this role, Custard Consulting LLC has provided an array of HR strategic and operational support to the Volpe Center.

Environmental Protection Agency

As a subcontractor, Custard Consulting LLC is providing HR expertise and management advisory services to the Environmental Protection Agency in the areas of workforce planning, classification, strategic diversity planning, and special projects to assist management in the optimization of the EPA workforce.

National Defense University

Completed a comprehensive salary and talent management review, identifying best practices in education resource management, and comparing Title 10 positions to appropriate levels for salary comparisons and recommendations.

Individual Clients

Custard Consulting LLC has provided coaching and support to more than 1000 satisfied clients seeking job guidance and career management services. We partner with other career coaches and life coaches to assist clients in maximizing their personal investments – and encourage Federal employment opportunities. We specialize in guiding executive service clients in the creation of a highly-competitive application package.

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